Ok44 Privacy Policy – Our Commitment to Protecting Your Information

This Privacy Policy applies to all services offered through the ok44 platform — including the website, mobile app, live chat, and any services provided via email. ok44 is committed to protecting user privacy and adheres to international data protection standards.

This policy explains:

• What information ok44 collects and why.
• How collected data is used and kept secure.
• The circumstances under which information may be shared with third parties.
• Your rights over your data.

Ok44 only collects the information necessary to provide its services. Full details are outlined below:

Ok44 never stores your bank PIN, full card number, or mobile banking password.

Ok44 collects information through several methods:

• Directly from you: Information you provide when filling out the registration form, submitting documents for KYC verification, or contacting our support team.
• Automatically: When you use the ok44 platform, cookies and tracking technologies are used to collect information about your device and browsing activity.
• Via Third Parties: Limited information may be received through payment gateways or KYC verification providers.
• From public sources: Publicly available information may occasionally be verified to prevent fraud or fraudulent activity.

Ok44 uses collected data solely for the purposes listed below. A core principle of our privacy policy is never to use data beyond what is necessary:

• Account Management: For registration, login, and account verification.
• Service Delivery: To process bets, payments, and withdrawals.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Age Verification: To prevent minors from accessing the platform.
• Customer Support: To resolve your issues and respond to your queries.
• Legal Obligation: To meet regulatory requirements.
• Service Improvement: To enhance the overall user experience.
• Contact: To send you important updates, transaction confirmations, and security alerts.

Ok44 obtains separate consent for marketing and promotional emails. You can opt out of such communications at any time.

Ok44 never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processor: Only the minimum necessary information is shared with approved payment partners such as bKash, Nagad, Rocket, and banks to process transactions.
• KYC Verification Providers: Authorized third-party providers for identity and age verification.
• Legal Authority: In response to legal obligations, court orders, or regulatory requests — strictly within the bounds of applicable law.
• Fraud Prevention: In cases of serious fraud, limited information may be shared with industry-level fraud prevention networks.

The ok44 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To monitor platform usage and improve our services.
• Marketing Cookies: To show you relevant ads — you can turn this off at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Ok44 uses industry-standard technology and processes to keep your data secure:

• SSL/TLS 256-Bit Encryption: Every data transmission is encrypted.
• Password Hashing: Passwords are stored using the bcrypt algorithm.
• Two-Factor Authentication (2FA): Adding an extra layer of security to your account.
• Regular Security Audits: Third-party experts regularly audit and test our systems.
• Restricted Access: Only authorized personnel can access information on a need-to-know basis.
• Data Backup: Regular backups are maintained in secure locations.

Ok44 does not retain your data beyond what is necessary. Our general policy is as follows:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Transaction and KYC data is retained for up to 5 years after account closure, as required by law.
• Marketing Data: Removed immediately upon withdrawal of consent.
• Log Files: Security logs are typically retained for up to 12 months.

After the defined retention period, data is securely deleted or anonymized.

As an ok44 user, you have the following rights over your personal data:

To exercise any of these rights, email support@ok44.im. ok44 will respond to your request within 30 days.

The ok44 platform is strictly for individuals aged 18 and above. ok44 does not knowingly collect information from minors.

• Age is verified at the time of registration.
• If suspicious activity is detected, additional KYC verification will be carried out.
• If a user is found to be a minor, their account is closed and all collected data is deleted.

Ok44 may update this privacy policy when necessary. In the event of changes:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, you will be notified via email or a platform notification.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach ok44 through the following:

• Email: support@ok44.im
• Live Chat: Chat with us directly from the platform's Help Center.
• Help Center: Help Center Page Visit.

Ok44 typically responds within 24–48 hours. For urgent security matters, we recommend reaching out via live chat.